Privacy Policy

1. Introduction

At StudyHelp Nigeria, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our CBT practice platform. Our primary commitment is to protect student data so you can focus entirely on your exam preparation.

2. Information We Collect

We collect information that you voluntarily provide to us when you register on the platform. This includes:

• Personal Data: Name, email address, and profile picture (if applicable).
• Educational Data: Your exam preferences (JAMB, WAEC, NECO), subjects of interest, and mock exam scores.
• Financial Data: Data related to your payment method when you upgrade to our ₦600/week premium plan. We do not store full credit card numbers on our servers; they are processed securely by our payment gateways.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use your info to:

• Create and manage your student account.
• Process your ₦600/week subscription securely.
• Personalize your CBT experience and track your study progress.
• Send you targeted educational material, updates, and exam tips.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. Your passwords and payment information are encrypted. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable.

5. Third-Party Services

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service. We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties for marketing purposes.

6. Your Rights

You have the right to request access to your personal data, request correction of any inaccurate data, and request the deletion of your account and associated data. You can manage these settings directly from your student dashboard or by contacting our support team.